How can I contact customer support?
You can reach our customer support team by emailing us at support@adeldas.net
We aim to respond within 24 business hours.
How long does delivery take?
Orders are processed within 1–3 business days.
Estimated delivery time is 2–5 business days after dispatch.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).
What payment methods do you accept?
We accept secure payments via:
-
Credit & Debit Cards (Stripe)
-
PayPal
-
HitPay (PayNow for Singapore)
All transactions are processed securely.
Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible.
Orders that have already been processed or shipped may not be eligible for cancellation.
What if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact us immediately with photos of the product and packaging.
Our team will assist you with a replacement or suitable solution.
Do you offer refunds?
Refunds are handled according to our Return & Refund Policy.
Please contact us for assistance with your request.